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Date
Description
Comment
Supplier Response
21-May-2012
Dickies Action Trousers
excellent value for money
19-May-2012
Dickies Action Trousers
Excellent service with good quality products
Speedy efficient delivery :o))
Speedy efficient delivery :o))
21-Apr-2012
Dickies Action Trousers
Excellent service
04-Apr-2012
Dickies Action Trousers
Service rating : I've not had a problem with Brookes and their service for years.
Product : The knee pad pockets are no longer in the right place. Kneel down now and the knee pads do not marry up with ones knees. This is a recent change in the design or manufacture as they always use to but then again if you are a short leg like me and asked for a short leg (29") that's what you got. Now you can get anything from 30.5" to 32" which is why the knee pad pockets are no longer fit for purpose.
Product : The knee pad pockets are no longer in the right place. Kneel down now and the knee pads do not marry up with ones knees. This is a recent change in the design or manufacture as they always use to but then again if you are a short leg like me and asked for a short leg (29") that's what you got. Now you can get anything from 30.5" to 32" which is why the knee pad pockets are no longer fit for purpose.
04-Apr-2012
Dickies Action Trousers
All fine
27-Mar-2012
Dickies Action Trousers
Items categorised well so able to find what you are looking for easily. Kept informed on status of orders, whether in stock, shipped etc.
On the whole a pleasurable experience.
On the whole a pleasurable experience.
07-Feb-2012
Dickies Action Trousers
Service rating : Good company competitively priced.
Product : Ordered 3 pairs dickies action trousers and trousers are ok but very disappointed that the leg lengths are far in excess of the 29" they are supposed to be so still had to have them turned up.
Product : Ordered 3 pairs dickies action trousers and trousers are ok but very disappointed that the leg lengths are far in excess of the 29" they are supposed to be so still had to have them turned up.
04-Feb-2012
Dickies Action Trousers
Service rating : delivery and quality of the item was fine not happy with the sizings of items
Product : i ordered 2 pairs of work trousers with built in knee pad pockets being a short fellow i went for 29inch leg however i don't know who measures your leg lengths but they had to be taken up about 6 inches 29" leg fits me just right normally so know instead of trousers with knee pads i have trousers with shin pads not really what i was wanting the quallity of them was fine but reall do think you need some one that can measure an inside leg correctly as theses must have been at the least 34"
Product : i ordered 2 pairs of work trousers with built in knee pad pockets being a short fellow i went for 29inch leg however i don't know who measures your leg lengths but they had to be taken up about 6 inches 29" leg fits me just right normally so know instead of trousers with knee pads i have trousers with shin pads not really what i was wanting the quallity of them was fine but reall do think you need some one that can measure an inside leg correctly as theses must have been at the least 34"
Can I ask you to please check the packaging, maybe Dickies have mis labelled the item? It's very strange we do sell a lot of this product? Can you let us know. Thanks for comment. Ian
Ian
Ian
02-Feb-2012
Dickies Action Trousers
Service rating : Okay what I've experienced so far
Product : They looked great, fitted well until I tried to put anything in the pockets such as a tape measure, loose cash etc. They then became unworkable. I sent these trousers back yesterday and requested a different style, they should arrive with you by tomorrow.
Regards
Paul
Product : They looked great, fitted well until I tried to put anything in the pockets such as a tape measure, loose cash etc. They then became unworkable. I sent these trousers back yesterday and requested a different style, they should arrive with you by tomorrow.
Regards
Paul
Surprised by your comment, the dickies action trouser is one of our fastest moving trousers, we do not have may complaints. Many thanks for the feedback however.
Ian
Ian
01-Feb-2012
Dickies Action Trousers
Service rating : Not good, added next day delivery to order as needed item urgently yet item was not delivered until the following week so was no longer required. Had to return item and they only refunded part of the order :-/
Won't be using again.
Product : Sizing was too different to actual, poor fit.
Won't be using again.
Product : Sizing was too different to actual, poor fit.
I am sorry to hear this, we've a slight system error which has now been resolved. Please contact our office and we will refund your postage, please contact Kay on 01625 503199. Thanks for feedback
Ian
Ian
28-Jan-2012
Dickies Action Trousers
Service rating : The service from Brookes has been very good but the products have been disappointing because sizes have been unreliable.
Product : There is now ay that the sizing of the trousers that I ordered was correct. I purchased 2 pairs for my son who already has some Dickies for work. By comparision I would say that this orer was 2 sizes too small!!!
Product : There is now ay that the sizing of the trousers that I ordered was correct. I purchased 2 pairs for my son who already has some Dickies for work. By comparision I would say that this orer was 2 sizes too small!!!
Sorry to hear this, its very unusal, Dickies Action Trousers are one of our fastest selling work trousers and we've not experienced any issues with sizing being two sizes too small? Please return them back and contact our offices for a returns address. Sorry for the hassle caused.
Michelle Woodward
Head of Customer Services
Michelle Woodward
Head of Customer Services
03-Jan-2012
Dickies Action Trousers
We have always found Brookes to be friendly and helpful with orders arriving speedily. Any issues have been promptly sorted. We are very happy with the service we receive from Brookes. We mainly purchase Dickies Action trousers as they are hard wearing and wash well.
29-Dec-2011
Dickies Action Trousers
Very efficient.
22-Dec-2011
Dickies Action Trousers
Good reliable service
19-Dec-2011
Dickies Action Trousers
Web site easy to use, Delivered in good time.
11-Dec-2011
Dickies Action Trousers
Great product, very pleased with item would recommend!
09-Dec-2011
Dickies Action Trousers
Service rating : Order process and everything else was great.
Product : Trouser waist line was at least an inch too long, I have to fold the top over my belt to make them look half tidy. The back pockets are far too narrow, can't get a wallet in. If you do put anything in the back pocket, it is too small to get your hand in to retrieve anything without a fight and I only have small hands. Kneepad pockets are too low but this probably works hand in hand with the long waist length.
Product : Trouser waist line was at least an inch too long, I have to fold the top over my belt to make them look half tidy. The back pockets are far too narrow, can't get a wallet in. If you do put anything in the back pocket, it is too small to get your hand in to retrieve anything without a fight and I only have small hands. Kneepad pockets are too low but this probably works hand in hand with the long waist length.
06-Dec-2011
Dickies Action Trousers
excellent prompt service.
01-Dec-2011
Dickies Action Trousers
Delivered very quickly
30-Nov-2011
Dickies Action Trousers
bit disapointed as they did nt clearly state that all the FREE returns had to be paid for by client
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