We want you to be delighted with the products you buy from us. If you are not completely satisfied with your purchase, simply return it to us within 30 days, unused and in its original packaging for a refund or exchange. We recommend that you keep the original packaging and transport packaging until you are sure you intend to keep the goods. Please include the original picking list or invoice document as your returns ID, without this we cannot refund. Please note carriage costs will be refunded only if the goods are faulty or if they differ in any way from the goods advertised. See Delivery and Returns for more details.


If you wish to make a complaint please call us on 01625 503119, or email us at [email protected] or write to us at:

Miss Kirstie Sisson
Brookes (UK) Ltd
Union Road
SK11 7BN